To find out more please visit our Privacy Policy. Ordered 2 pairs of skinny jeans for next day delivery. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. Thank you.- Legend London Team. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. British fairplay as usual. Not the easiest transaction! We are so sorry to hear this, however we have received your email regarding this issue today. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. But because or your horrible international rules and regulations I am giving you guys a 1 star. Spray On. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. Dr.Martens 1460 Pascal Front Zip Womens. I asked them a refund, no response at all. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Hello Blaze, Thank you for leaving a review. 38 Chancery Lane London WC2A 1EN . Stay current with updates from our social channels. Hello Alex, Thank you for leaving your review. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Rachel to be exact. Very comfort and modern ! We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. Quite glad theirs a manfacturer for men form fitting dresspants. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. You just blew all future orders from me. Hello, Thank you for leaving a review. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Good quality jeans and really comfortable. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . Dr.Martens Pascal 8 Eyelet Virginia Womens. They. Stay current with updates from our social channels. Product quality is average in my opinion. They feel amazing on and offer such a great variety. 1 . 3+ ITEMS 20% OFF. Find out how we combat fake reviews. We recommend switching to Edge, Chrome, Safari, or Firefox. My husband and I got married on Friday 17th February and had delivered to have a night away. But not just that, their customer service is impeccable, prompt response and effective actions. Legend London Black Friday Sale: https://www.legendlondon.co/?ref=loissedgwickLegend London are currently running their biggest sale ever, so I thought it wa. $22800. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Absolutely phenomenal. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. 9. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. Sent an email no responses, very bad look. The jeans look great and are very comfortable, by the way! LEGEND* (@legendlondonco) Instagram photos and videos legendlondonco Follow 2,155 posts 191K followers 3 following LEGEND* Jeans that fit. We are so sorry to hear this. 60.00. Thank you!- Legend London team. Order arrived less than 24 hours later. The jeans fit perfectly and compliment the leg gains nicely. Will always be my top place for jeans. Checkered Stretch Trousers - Black. The naming of products is just confusing. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". We recommend switching to Edge, Chrome, Safari, or Firefox. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. The others are too small. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. The only good thing was the customer support which was always really responsive. My husband and I got married on Friday 17th February and had delivered to have a night away. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. To find out more please visit our Privacy Policy. Cant wait for new collection! Companies can ask for reviews via automatic invitations. Thats the only pair that fits. This means you can use it as many times as you want until the balance reaches 0. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. I love the jeans design and fit, however I have been a legend London customer for a few years now. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. I really dont understand the below 5* reviews! - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! We placed an order for 4 items, products arrived quickly. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. I really dont understand the below 5* reviews! Get in touch with us at any time. Incorporation Date 13 Sep 1995 (27 years . SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Stay current with updates from our social channels. 20 Chapel Street Liverpool, UK L3 9AG . Thank you! Hello Mohammed, Thank you for leaving your review. Also the hoodies are very comfy, soft and very good material, highly recommend. It goes against our guidelines to offer incentives for reviews. Theres no way to exchange for a different product, only a different size. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. I purchased a pair of jeans in November. We will be sure to look into this issue to avoid this going forward. OFFER: BUY 1 ITEM GET 10% OFF. Manchester M4 4BE . As always made by a top brand Legend London. We recommend switching to Edge, Chrome, Safari, or Firefox. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Men's Sizes: 7. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. No credit card required. | Read 81-100 Reviews out of 3,581 Here are 8 tips for writing great reviews. GA. Gontzal Alcorta Garai. Always get compliments when am rocking there stuff. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. OFFER: BUY 1 ITEM GET 10% OFF. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Company is clearly not setup to deal with order volume or customer returns. The items are still not delivered as we speak. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Phenomenal Product! Disappointed, Hello, Thank you for leaving a review. Our jeans are made with utmost art and perfection. Thank you.- Legend London Team. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. Good product terrible customer support or experience. Good product terrible customer support or experience. 3+ ITEMS 20% OFF. We are so sorry to hear this. Get 5 free searches. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . I chased them up but they never replied. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. 3+ ITEMS 20% OFF. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Thank you so much for your patience. Check out what 4,224 people have written so far, and share your own experience. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. So thanks Rachel! Sold Out. Always get compliments when am rocking there stuff. . Hello Alex, Thank you for leaving your review. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. Create and account and start collecting rewards. So have to pay to exchange one pair and refund another because the size up is out of stock. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Or book now at one of our other 15370 great restaurants in London. We also ensure all reviews are published without moderation. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Find related and similar companies as well as employees by title and much more. After a long wait, the long-awaited jeans and pants arrived at my home. or 4 interest-free payments of $57.00 with. #4799 - Other retail sale not in stores, stalls or markets; Contact details. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track I will get this order probably by April !! We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Find out how we combat fake reviews. We recommend switching to Edge, Chrome, Safari, or Firefox. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. 2 ITEMS 15% OFF. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. OFFER: BUY 1 ITEM GET 10% OFF. We have now had to contest payment of order. My first experience with LL wasnt great. I had unknowingly made my purchase during Royal Mail's cyber attack. Tottaly dissapointed. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! I had started to lose my pateince, but LL's customer service was always on! - Legend London team. ABSLOUTLEY AWFUL EXPERIENCE !!! I recently bought a few gifts and was pleased with the items. Love the jeans as always can't stop buying more! I am very happy with the fits and quality of the fabric. Good quality and design for a fair price. This service is available 24 hours, Monday to Sunday. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Find out how we combat fake reviews. LIVERPOOL, UK. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Disappointed, Hello, Thank you for leaving a review. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. From 104.50 135.15. 2 ITEMS 15% OFF. MADRID, SPAIN. Company number 03101750. Our secure checkout is quick and easy to use. Here are 8 tips for writing great reviews. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. 144.50. Happy, amazed, overjoyed, highly impressed and immediately fell in love. A rapidly growing London based athleisure brand. I have ordered few items on the 5th of feb and until now nothing arrived. Quite glad theirs a manfacturer for men form fitting dresspants. What a fantastic service, many thanks Dave. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. London legend have a gem on an employee there, great company, great quality and great products! . 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. Once your refund is processed, it may take up to 5 days for it to clear with your bank. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Love to come back with an order. 2 ITEMS 15% OFF. Only one pair had a description whereby it recommended a size up so I purchased a size up. Im not tall (55) and they barely touched my ankles. . This site has limited support for your browser. Tottaly dissapointed. 38 Chancery Lane London WC2A 1EN . We are so sorry to hear this. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Read reviews and book now. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. . Do you agree with Legend London's 4-star rating? Stay current with updates from our social channels. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. 65.00. - Legend London team. Not the easiest transaction! Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On I have big quads and their jeans fit so perfectly and comfortably.". 2 ITEMS 15% OFF. Perfect fit, and I mean perfect!!!!!!! The button on the waistband came out and then kept coming out every time I pushed it back through. Cant wait for new collection! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. Visitour returns and exchange portal, 4. They could just send me the same items to another address since I'm no longer where I was before. EU Customers May Now Shop From Our Mainstore Here. Thank you so much for your patience. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. OFFER: BUY 1 ITEM GET 10% OFF. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Hello Nick, Thank you for leaving a review. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). 2023 Trustpilot, Inc. All rights reserved. SHIPS FREE. I find the prices great value and when I called customer service they replied quickly. I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged Information provided by various external sources. Here are 8 tips for writing great reviews. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. Get in touch with us at any time. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. LIVERPOOL, UK. I ordered from them since the January 6t and the order never came as we speak. Emailed customer services and no reply. The shirt i have doesnt event fit. Suggested companies are based on peoples browsing tendencies. Also the hoodies are very comfy, soft and very good material, highly recommend. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . 11. I had unknowingly made my purchase during Royal Mail's cyber attack. Paid 10 for delivery and havent been offered a refund either. Color: Black/Dark Vachetta. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. The only good thing was the customer support which was always really responsive. Verification can help ensure real people write reviews about real companies. View Legend's Email (It's Free) 5 free lookups per month. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. We have now had to contest payment of order. After I contacted Legend London customer service, the team replied Frank be patient. Bestseller. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa They. Hello, Thank you for leaving a review. Good quality and design for a fair price. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. For full instructions on how to Return an item,Click Here. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). To find out more please visit our Privacy Policy. I was patient and it paid off. Looking forward to trying these. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. Please follow our returns system via our website to exchange for an alternative size of your choice. Nice products but the return proces is a pain when you are in Europe. We use dedicated people and clever technology to safeguard our platform. As always made by a top brand Legend London. They. 2023 Trustpilot A/S.