Step 3: Next, select Need Heavier Weight Label, then Please Select Weight, and input the new desired weight for your label. None. Thanks! I've had this problem for 2 months!!!! I appreciate the protection, but I'm infuriated that I can't purchase on here, with that card! Starting to think it may be a scam, Same thing happing to me. There are people who have said they remove it but you are taking a risk of it not getting to your buyer and possibly not being returned to you. Pleas help me and the seller resolve this matter. Once your sale has been delivered and received by your buyer, the earnings from your sale are yours. Very bad service. I'm brand new to Poshmark, and I'm looking for answers in the absence of support from the website. hi! I could not deposit or cash it due to the stale date. If anyone has heard anything as far as a resolution please let me know. The reason why most customers are looking to chat with PoshMark is because they have Return an Order, Refund a Charge, Track an Order, Missing Payment, Account Access and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. I received a pair of long shorts, that go just past the knees. This is just the most bizarre thing I've ever heard of and I can't even help myself. If not then they will just assume I'm lying as well. I was out of town so I didn't respond but when I got home the package was returned to me with a no forwarding sticker from usps siamesecat1935 2 yr. ago It sounds like you may have accept it, or it autoaccepted. Could not edit profile. At first they said they have released my account but it still not worked. How do they expect you to get a txt to an old number for verification when clearly you have a new number, I also made a new acct thinking I can just start brand new since deleting my acct and changing any info requires that verification txt and they restricted the new acct too. For sales of $15 or more, you keep 80% of your sale and Poshmark's commission is 20%. I couldn't get into my account. These delivery guys and gals work under enormous amounts of pressure. The package was to arrive and delivered on 24th of DEC. I would at least give it til today to see if it turns up:). - Seller delivered shoes listed new but are used. What a joke. Want Paoshmark to issue a Return label to the buyer that rejected my jacket. I have the same issue that I cant buy, offer, like or comment from a seller named jewelupposhmark and sound like this specific Poshmark seller blocked my activity or something. I couldnt like listings, drop message etc. I order a 6-piece Dinner plate Corell ware from the site. Made in the USA, this is from the estate of someone who worked at Birks for 30+ years and had exceptionally quality clothing. Has this happened to anyone before and what was the outcome? You cannot currently make an offer to buy from this seller. They dont realize (or care maybe idk) that places like Poshmark start a countdown when things are marked delivered so it likely didnt phase them. Having this exact problem it's frustrating!! In all these responses, I havent seen any solutions. Dont click to accept the order because itll close your case. i used to live at 101 cochran road apt 4 in clemson this is a stretch but my wedding registry gifts have been getting delivered there somehow even though i live in virginia now :((( if you know the new tenants and could have them reach out that would be lovely It really might not be the sellers fault and it would be terrible if they just do the refund and expect you to return the items to her in that condition without her being compensated if she did infact send them without the flaws. Create an account to follow your favorite communities and start taking part in conversations. Over $2000 was taken from me as payment but not timed see delivered. she was kind enough to hold it for me until the problem is resolved. The seller didnt have the greatest pictures, but described them as being in great condition. Upon arrival, I. Poshmark - Ordered pants received capri shorts I ordered a full length pair pants according to sellers ad and photo. Their policy states that if an item is rejected the buyer has 5 days to return the item after you send them a return label. All of the items in my closet vanished without a trace. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. What is going on? So if a package cannot be delivered, it will be returned back to you, the sender. I have written 4/5 times and they have ignored my communications. Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty I quickly ran out to my doorstep/mailbox and there were no packages to be found. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Basically the scam is this: The seller makes a sale, slightly alters the Poshmark provided mailing label so it looks like the item is shipping to the correct state, city, location.. but then ships a random package (or in this case small envelope containing who knows what) that is actually delivered to another address very near to the buyer's! Ive been having this issue for a year now and support never solves the situation they always say check with my bank and I already did! On the web. Now they want me to delete cookies and my internet browser and retry. This happened to me (and I accidentally accepted it). POSHMARK. Get your order as described or receive your money back. no contact from posh support until finally got ahold of someone who said suspicious activity required me to verify my identity i had to send screen shots of the statement for the card i was using! Offering a large selection of over 1,500 items, with new items added daily. Select My Purchases. I have had very good luck so far on both ends, until this past week. I am still trying to get a human being to contact me. $1,000,000,000 It is not allowing to to post my items for sale. I am livid. Make sure to file a case with your local post office too and give it to poshmark as proof youve done everything you can on your end. I've Been having this problem for quite a while now and it sucks It's so messed up. Once the company processes your claim and reviews the case . However it fits like a size 2 and I could not wear it. If it hasn't been delivered yet the . I'm having the same problem unable to create an offer or purchase!!!!! Once I did that, they never responded back to me. My account is brand new and I'm experiencing all of the issues mentioned here! I can perform every task on Poshmark except adding inventory. Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). Also, do I make the USPS claim or does Posh since they handle all of the shipping labels? What can wr do? . If Poshmark doesn't respond to me, I may take up the issue with PayPal, as I have proof from USPS that these packages were never delivered to me. This is extremely frustrating and I am planning on taking down all my jewelry listings and stick with Ebay. I'm not asking Poshmark for a refund -- I'm asking them to provide PROOF that the bag was fully insured. I love your entirely rational comment, but then you added that last line. I waited until the next day and still no packages, so I went to my local USPS with the tracking numbers I obtained from Poshmark from these two items. We'll notify the buyer of the issue and work to resolve the problem once they receive the order. Help! I filled a complaint with my credit card company but they also didn't help the post office and police didn't help me either. They wanted me to verify my identity as in send them a photo of my drivers license or passport! However, you still have to allow for postal error. Everything is there but the pieces are damaged. They hands the worse customer service center. I was upset about this and felt as though she was denying that she could have made any errors. I've contacted Poshmark support, but I have not heard from them. Track your parcel: Check your mailbox: Contact the USPS post office: Conclusion FAQs on USPS delivered to wrong address 1. . Select Submit. Remember you are dealing with a con artist here twisting facts and manipulation are nothing to them. I've said it before and I'll say it again, you pay people minimum wage to do things you get minimum performance. if anyone figures this out is love to know why? :). On December 12, 2022 I ordered a fur coat on PoshMark. The Return Scam happens when a buyer is dissatisfied with an item, for one invalid reason or another, that they have just purchased. They made my account workwhich I was surprised at but this morning my credit card was charged with 1600 transactions to the tune of $37,000. The lack of customer service has been of epic proportions. meaning of boo boo in a relationship Search. Then drop the post in the nearest post box. Will go to American Express and they will likely help me on this matter. I immediately alerted the seller and Poshmark. It's really a perfect way to scam someone, because by the time this sneaky scheme is figured out, the money is already in the seller's account. It's called a Stand & (or in?) I have been a frequent customer of PoshMark for over two years. She did not know what I was talking about and stated she was certain she did not deliver my packages elsewhere. The dress has a hole, stain, and fabric pull. Shop confidently on Etsy knowing if something goes wrong with an order, . Please email me to close off this transaction!) and lure you in with an irresistible offer. Royal mail will re-deliver it to the right address. Poshmark charged me over $13 for the 2 pound/9 ounce overage! ugh I'm getting the same errors here. Error at the post office or by the delivering staff: 2. A pair of jeans from a certain brand may have a unique sizing chart, so mention it in the listing or incorporate the link to the brands sizing guide on their website for reference. Posh was really good about emailing me back, in less than 24 hours. If had active customer service phone these issues can be addressed in a timely period. Who caused the damage? Im unable to see the release funds on a bundle that arrived. Buyers are therefore not encouraged to purchase something they would need tomorrow or in such unreasonable short notice. First, let's identify the valid reasons that guarantee refunds from Poshmark: The buyer received the wrong item. New comments cannot be posted and votes cannot be cast. I emailed three times. Apparently these people are only willing to pay $5 for ANYTHING in your closet, whether it's an authentic hard-to-find Coach bag or a vintage Versace dress. I went to the post office multiple times and they did not have the package. Put yourself in the position of the Poshmark team reviewing your case. Although I am a seasoned seller. I did message Posh about it today and am awaiting their response. The joys of insurance. I have received 2 responses to my email in the past 2.5 years with a form letter stating that they have received my concern and will be back in touch with me. Banking services provided by Piermont Bank, Member FDIC. I have emailed support countless times and tried calling and NO RESPONSE! If your listing is gold plated you need to state sterling then gold plated or not Diamond Moissanite, just Moissanite. 1) this happens fairly often for us because theres an authentication office for the high end items in our zip code and it receives a lot. If the post office admitted to delivering to the wrong house, I'd first open a case with them and notify poshmark about it. Any verified discrepancy between what was clearly stated on the listing and what was received is honored for a refund. Share tips and tricks, make new PFFs, and banter about. The tag had the same house number but the similar sounding street. It's put on the card by Mastercard, to protect the cardholder from fraudulent merchants, even though Posh is legit. As sellers, we pay them 20% commission to handle weird situations like this one. than the seller says its damaged. We will discuss in detail below what Poshmark considers valid for return or not, but in a nutshell, youre better off upholding your seller rights by being as transparent as possible in your product descriptions and photos. I then went to the App store and reinstalled it. Ignore my above post. I went through this and it took over a month to fix it and that is only because i HOUNDED them, literally! On Wednesday I received an alert on my phone that one of my coats was delivered at 12:53 pm and then the other at 1:04 pm. Read BBBs advice for avoiding shady retailers and package delivery scams. You are losing business from all of us women here. Package delivered to wrong address, returned to me opened and rifled through, items have damage. Check your address on Poshmark- I had a buyer who had a package marked as delivered but opened a claim. It lets me comment things and like them, but all of my attempts at buying say "error" and when I try to list it tells me to retry! https://www.roxdollcosmetics.com/It's the hair, scalp, and skincare you DESERVE! Order Marked As Delivered, Delivered To Wrong Address . I live in a neighborhood with two streets with similar names. I have also reach out to customer service and no answer. Doing so could aggravate the situation and waste your precious time. Could not get timely help. When you get back to them, theyll start phase 2. We at Poshmark like simplicity. Checked my info as others have email address misspelled and no phone #. I tried emailing them and just got a standarf reply! Its slow, but legit. Trust your instinct and rely on your common sense in determining fake accounts. How is that fair to the seller? Have you checked every single place it may have been delivered? But it works out anyway, because everyone receiving a package for someone else will put it on the right doorstep. In the first scenario, you have two options. I am a relatively new Poshmark seller/buyer. HAvent heard back :(. I can use it anywhere but on posh. Desired outcome: Same! I can list, but the items are not showing up. Fast delivery, full service customer support. step 1 Go to your account tab and then tap on 'My Address'. If so, I have had this happen to me. I have sent 5 emails since Tuesday and haven't heard anything back. I just purchased tons of stuff from different sellers, wonder why now I am unable to buy?