By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Bought the car was clean everything was ready. 10 stars!!! I got congratulations on the purchase from SETAYESH INC. I was contacted, via e-mail once, and once only!!!! I called them. High End Used Car Sales. I have text messages as proof!! The owner Ray should NOT BE TRUSTED. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. "Walii"!!!! Fast service. Merlex Auto Group. This time I decided to take to ******** dealer. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. 4. Court documents are not available for this case. WOW that's great service, I expected a ride not to be taken for a ride. Corporate Advocacy Program: How to repair your business reputation. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. My owners would have either fired him or fired me for not firing him the way he acted on the phone. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Communicates outside of dealer hours!! learned a lot about cars. Its HIS car, not mine. and why? Estimated amount consumers saved since 1997: $15,590,010,907. I highly suggest, next time you spend over $10, you get yourself a keeper. Reviews. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. Jason and Walter treated me with kindness and respect. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Although the manager Walter swore, that the car was clean. GoooooooooooooooooooooooooooooooDdddffff. He couldn't talk then so I got a return call 5 or 6 hours later. Dont click on those slick Ads! It looked brand new being a used car and all of the customer service reps handled me very well. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Tell us has your experience with this business or person been good? We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. He knew nothing about the car so i should have known he knew nothing about anything else either. I asked to provide me with absent pages in my Purchase Documents set. This business is unclaimed. I could not eat, walk, think. They are hard to deal with and VERY unprofessional!! Search job openings at Unique Auto Import. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Etta cost are not listed in ads or on their website. Child safety. Dealt with Jason and Walter. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. 235 Reviews. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? They have the best inventory of lux cars. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. It's been a month I still can't get my tag. The Purchase Documents set is thinner by 1/3. Search consumer complaints, reviews and information about merlex-auto-group. flexible hours. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. File your review. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Trash. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Sales hours: 10:00am to 8:00pm. |. I ha ve never met Walii before this day! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! YOU HAVE BEEN WARNED! 2 DAYS AGO! We're all concerned about COVID-19. I contacted Capital One to look into this loan! For more specific results for "merlex-auto-group". As a matter of policy, BBB does not endorse any product, service or business. Was clean and in great condition. BBB reports on known marketplace practices. They told us the car moved to another dealership. Write a review. Write a Review. Established in 2014. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. They definitely give you the star treatment here! 1105 N Glebe Rd Has your experience with this business or person been good? If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Server location. You name it they have it. 30 minutes later the sales person asked for an additional minor piece of information. Get more reviews from your customers with Birdeye. It's been two days, I have not heard from him since. We offer: I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. BBB Business Profiles generally cover a three-year reporting period. Easy Apply. If you do not agree with these terms, then do not use our website and/or services. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. 1105 N GLEBE RD, ARLINGTON, VA 22201. Dear Mr. Bill, Unlawful and unprofessional. I agreed. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. strict standards for business conduct. You are absolutely right that we should have done a better job of following up with you properly. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. MYWOT. co workers were fun and easy to get along with. Also he said that the total due is about $27,000. Dealer said they would call back when the car was back, and never called back. Clerks from Bank Ally call me every day. 185 were here. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. This is the best way to manage and repair your business reputation. So now Im paying for car thats just parked! The case status is Other. Off course Nothing! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 40 minutes later I completed a fiancial form. Or at least Bill of Sale. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! There is no any information about this second line of financing. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? I continued to call, he would not respond yet he was completely available prior to selling the car. Who is ED Magedson - Founder, Ripoff Report. Making you a happy customer is not their goal!! JULIAN TOOK VERY GOOD CARE OF ME. I was told the truck "was in the shop" to get a sun roof motor replaced. who took it far and beyond to make sure I left satisfied. After that call, employee Sid gave me Bill of Sale. Got a particular new car in mind? After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. On March 16, 2018, Friday, I visited Pentagon Credit Union. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! February 2022 check engine light comes on again. The Merlex Auto Group Way. 192 were here. Bait and switch tactics, not one car pictured I was interested in was available. BBB is here to help. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Texted them to tell them and was told to take it to their shop which was fixed! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They told us the car was on the lot, but upon arrival, the car was no longer at their location. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Merlex Auto Group. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! He replied "just let me know what the issue is and my mechanic will take care of it." The manager Walter prepared Purchase Documents set. Why Ripoff Report will not release author information! BBB Business Profiles may not be reproduced for sales or promotional purposes. You never know. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. 72 Verified Reviews. How those businesses take care of those complaints is what separates good businesses from the rest. BBB Business Profiles are subject to change at any time. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. He said no way. "Mike" told me that they no longer wanted to do business with me. Find out what works well at Merlex Auto Group from the people who know best. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. RUN. Advertisers above have met our Beware! Save. Merlex Auto Group Sales Position. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. I visited Arlington Police Department. 3.7. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. All rights reserved. Consumers love to do business with someone that can admit mistakes and state how they made improvements. There I was told that car needed a new engine! We left negative reviews of our experience. The sals person was nice but this dealership runs some kind of scam. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! File your review. :$6K . Gave me numbers on the phone. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. 1105 N Glebe Rd Arlington, VA 22201. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. All Dealer Home Services must comply with state or local ordinances. Website. This rating includes all dealership reviews, with more weight given to recent reviews. Finally, one place to get all the court documents we need. He said, he cant. Sadly, the first salesperson advised me that the vehicle was sold the next day. Always go with your gut feeling! Very responsive!! 8 years ago. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." THAT NIGHT, lights appeared in the dashboard. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Beat local competitors. ", He was the salesman. Bully there way in and steal your home. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Merlex gave me a great experience. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. !! the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Caution!! Grace told me to contact Mike ASAP so I did. Ripoff Report has an exclusive license to this report. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Merlex - the masters of bait and switch. The final on road price was 10K higher. Job closed due to COVID so I hardly drove car after that fixed! Consumers love to do business with someone that can admit mistakes and state how they made improvements. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Who is ED Magedson - Founder, Ripoff Report. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Uncover why Merlex Auto Group is the best company for you. I submitted an application to police. All rights reserved. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Even called me several days later to say car was there, but you told me wasnt before. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Was sold a car with a bad engine! Little did I know, for him, it was a phone call away! i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Copyright 1997-2023, Ripoff Report.